| Question | : | Is it safe to make the payment by credit card?
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| Answer | : | Credit card payments are made safely through one of the most trustworthy Versign system. More important
is, that credit card payments will be done directly through the system of Garanti Bank and all information
like your credit card number will be given only to Garanti Bank. In other words, your payment will not be
done through Sibellius but directly to Garanti Bank.
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| Question | : | Is it possible to make reservation in other cities than mentioned on your pages?
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| Answer | : | Yes, you can make reservation to other cities as well. All you need to do is to fill the form and send it to us.
We will send all information to your e-mail address.
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| Question | : | You say that reservations made through your pages are under the control and guaranty of the law concerning
travel agencies. What does it mean?
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| Answer | : | Our pages are made together with Ziba Tourism and Telmar --------- and we act according to the law
concerning travel agencies (No. 1618). The Kutahya agreement states under which conditions the
payments will be returned. If you have not received all the services you have ordered and paid for, you
have the right for repayment according to the guaranty of TURSAB. All you need to do is to prove your
claims.
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| Question | : | Can we send reservations to you by fax?
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| Answer | : | Yes, you can also send your reservation to us by fax.
Send your fax to:
Ziba Tourism
+ 90 212 232 50 57
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| Question | : |
Why to be a member ?
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| Answer | : |
1. As a member of Sibellius, it is easier and faster for you to make reservations.
2. As a member you will regularly receive mails from Sibellius informing you about special promotions to the members.
3. As a member you will be informed about fairs, conferences and meetings.
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